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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Full-service Staffed Event: Minimum of 14 days in advance
Custom Menu Request Minimum of 30 days in advance
Set-up/Return On-site or Campus Delivery: Minimum of 7 days in advance
Direct 2 You (D2Y) Delivery Orders: Minimum of 48 Hours in advance
Earlier reservations are preferred and welcome. Menu options can be viewed at http://miamioh.edu/catering or by contacting a planner at (513) 529-3770. If your Catering event is booked outside the booking guidelines above, we will make every effort to accommodate the request; however, menu items and service styles cannot be guaranteed pending the availability of products and staffing requirements.
Miami Catering and Miami University Student Dining are the exclusive and licensed providers for all campus Student Dining facilities, the Armstrong Student Center, the Goggin Ice Center Club Lounge, the Marcum Hotel & Conference Center, and the Shriver Center.
Miami Catering’s business hours are:
· Monday - Thursday: 7:00 a.m. - 9:00 p.m.
· Friday - Saturday: 7:00 a.m. - 10:00 p.m.
· Sunday: 7:00 a.m. - 7:00 p.m.
Any request for orders made outside these operating hours may be subject to a $75.00 surcharge. If you have a delivery order and your event runs long or is scheduled to run later than the times above, arrangements may be made for pick-up the following day.
The event guarantee and exact meal counts for all entrée selections (including dietary accommodation meals) are due 5 business days prior to your scheduled event. If a guarantee is not received, the highest estimated attendance will be considered the final guarantee. If the number of guests increases less than 48 hours before the event, we cannot guarantee the same menu selections will be available for all guests. The number of guests billed after your event will be the guaranteed number of guests or the actual number of guests in attendance, whichever is greater. If the actual attendance of your event is higher than the event count guarantee, a 20% per person surcharge will apply and there will be a $100.00/table fee assessed for each additional table set during service time.
For served meals, we can accommodate requests for up to 3 entrées selections, including a vegetarian option. All entrée selections will be charged at the rate of the highest priced entrée and where possible, meal accompaniments will be the same for ease of service. If the host chooses a 4th entrée offering, an additional fee of $3.00/person fee will be added. The event host is responsible for making arrangements for easily visible, color-coded place cards and a seating chart to designate your guests’ table/location and entrée selection. In some instances, room lighting/special effects may need to be considered when choosing your meal place cards.
For box meal orders, we can accommodate requests for up to 4 sandwich or salad selections. The event host is responsible for making arrangements for sending counts for each option and, where applicable, including guest names for dining accommodation meals.
Allergen and Dining Accommodation Policy
Miami University is committed to being nut allergy-friendly and does not include peanuts and tree nuts in our recipes. However, we are not a nut-free campus and purchase commercial food products from companies that also produce nut products.
Commercial food producers are not required to provide information statements or notices regarding foods that are produced with, on equipment shared with, and/or in the same facility
The event host is responsible for identifying and communicating any dining accommodation requirements to your event planner. With advance notice, we can provide for nearly any dining accommodation needs. However, if a request is made during an event in progress, we cannot guarantee the availability of specific allergen/sensitivity-free food items or preparations.
Specific information regarding the guests’ names, dietary requirements(s), and seating charts, must be provided to Event Services a minimum of 5 business days in advance. Your planner will discuss with you the best way for the event staff to service the dining accommodation clients at the event with easily identifiable place cards.
To avoid cancellation fees, event cancellations must be made at least 5 business days before an event.
Events cancelled on the fifth business day prior to the event will be assessed a surcharge equal to 25% of the total billing amount
Events cancelled on the fourth business day to the day prior to the event will be assessed a surcharge equal to 50% of the total billing amount
Events cancelled the day of the event will be charged 100% of the full billing amount
For all staffed events, all food items will be served, held, and disposed of, in accordance with all state and local food safety health codes and requirements. All food left after an event remains the property of Miami Catering.
All food delivered as a Direct to You (D2Y) delivery order remains the property of the client and the client is responsible for clean-up, food, and utensil disposal. The meeting room(s) should be returned to their original condition.
All food and beverages are served on disposable trays, platters, and containers with paper service for all utensils. Items will be delivered and set up by our catering staff. Following the event, the client is responsible for all clean-up, food, and utensil disposal and meeting rooms should be returned to their original condition.
All cold and room-temp food is served on disposable trays, platters, and containers with paper service for all utensils, and hot food is served in chafing dishes. Beverages are served in insulated cambros. All items will be delivered and set up by our catering staff and following the event at the agreed-upon time, staff will return to collect and remove all remaining food and equipment.
Buffet-style service with all cold or room-temp food served on disposable trays and platters & containers and hot food served in chafing dishes. Beverages are served in insulated cambros and dispensers. Individual beverages will be iced down and displayed in tubs. Linen tablecloth with disposable utensils, napkins, cups, and plates. All items will be set up, served, and cleaned up by Service Staff, present throughout the event.
*Available only for on-site events at the Shriver Center, Marcum Center, Armstrong Student Center, or the Goggin Club Lounge. If you would like china service for off-site or other campus locations, you will need to work with your event planner to secure rental china for your event. Your planner will determine the required quantities and arrange the rental, delivery & pick up for your event. Rental charges (determined according to vendor charges) including rental, delivery, and pickup fees will be added to your final invoice.
Served or Buffet. All cold or room-temperature food is served on glass or china platters and trays and hot food is served in chafing dishes with china, flatware, glassware, and linen tablecloths and napkins for food and dining tables.
For plated/served meals, beverages are served tableside. All items will be set up, served, and cleaned up by Service Staff, present throughout the event. Tableside beverage service is available for an additional fee for buffet meals. Ask your planner for details.
Staffing levels for most events are determined based on the style and complexity of the menu selections and event program or agenda. Additional staffing may be recommended or required to execute your event, and additional staffing charges may apply. Delivery orders (Direct 2 You and Set-up/Return) do not include service staff.
Miami Catering reserves the right to determine appropriate staffing requirements for all events. Pricing is based on a minimum of four (4) hours which includes two (2) hour event service and 1 hour before and following an event for set-up, and tear down. The following rates apply:
Carvers and Grill Chefs - $35.00/ hour
Additional Serving Staff -$30.00/hour
For bars included in the wedding package, bartenders are included for the 4 hours of continuous service. An extra hour can be added for additional bartender, and alcohol fees.
Bartender $37.50/hour with a minimum of 2 hours to include set-up and teardown.
There is a $75 fee for a Credit Card Bar.
Last call for bar service will be 45 minutes prior to the end of the event, and bars will close 30 minutes prior to the end of the event.
For wedding bars, service time determined by the bar start time, and event end time would follow 30 minutes after the close of the bar. For example, if a reception bar opens at 5:00 p.m. and the family has paid for an additional 1 hr of service, the bar would close at 10:00 p.m. Last call would be made at 9:15 p.m. and the event end time would follow at 10:30 p.m.
Hosted Bar bill based on consumption.
Miami Catering does not include energy drinks with any bar service and does not allow the service of liquor shots.
**The service standard is one (1) bartender for approximately every 75-100 guests.
** Miami Catering reserves the right to ultimately determine staffing levels.
Prices quoted in the Miami Catering guide, or on the Catering Website, do not include applicable state sales tax. All pricing, selection and availability of menu items are based on current market conditions and are subject to change without notice. We reserve the right to adjust pricing based upon these conditions and will notify the client prior to the event if required.
Tax-exempt and 501 3c non-profit organizations must provide a copy of their letter of exemption status before the event for waiver of Ohio state sales tax. All non-food items, as well as alcohol and soda, will be taxed following state law.
Additional labor fees will be incurred for events scheduled on the following observed federal holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, and Labor Day. The University is closed for Thanksgiving Weekend (Thanksgiving Thursday - Sunday) and the week between Christmas Day and New Year’s Day.
On the day of your event, an additional labor charge will apply if the agreed-upon beginning or ending service time of the meal changes by 30 minutes or more. Should your event require extended pre- or post-service or stand-by time greater than 30 minutes, the quality of the food items cannot be guaranteed as extended hold times affect food quality and appearance.
Miami Catering provides its standard house linens for all buffets and beverage stations. Standard colors: White, Red, Black and Ivory
85 x 85 60” round table; maximum seating capacity 8 guests
52 x 92 6-ft rectangle table; maximum capacity 6 guests.
Additional fees will apply for specialty sizes, colors, or linens required for meeting functions with no food service.
For meals requested for groups smaller than the stated service minimums, you will be assessed an additional labor fee of $100.00 or be charged for the minimum number of guests, whichever is lower.
Breakfast and Lunch Minimum #12 Guests
Dinner Minimum #12 Guests
Drop Off orders require a minimum order of $75.00. Deliveries to off-campus locations may receive a delivery fee that is based upon the location of the event and travel times.
Alcohol Service On-campus (University Policy Library - https://miamioh.edu/policy-library/administration-operations/university-property/alcohol-university-property.html#legal-resp-use)
The right to acquire, possess, and consume alcoholic beverages is limited by laws that establish minimum drinking ages, drinking and driving laws, and so on. Miami University also has established policies on alcohol use on campus and by campus groups. It is incumbent on students, faculty, and staff to become knowledgeable regarding these policies, whether for individual decision-making or for planning programs and events for a department or organization, including student organizations.
All on-campus possession and consumption of alcoholic beverages must be conducted in accordance with Ohio law and University policy regarding the possession, sale, and consumption of alcohol. Specifically:
Individuals under the age of twenty-one (21) may not purchase, possess, or consume beer, wine, or intoxicating liquor. It is also against the law for any
person to furnish beer, wine, or intoxicating liquor to any person under twenty-one (21) years of age.
No person shall have in his or her possession any open container of beer, wine, or intoxicating liquor in any public place except where the alcoholic beverage has been lawfully purchased for consumption on the premises of the holder of the appropriate permit from the State Department of Liquor Control.
Only beer and wine (no intoxicating liquor) may be served at on-campus events to which students are invited. Exceptions must be approved, in writing, by the Senior Vice President for Finance and Business Services.
Only those 21 and older may consume alcohol
Alcohol may only be charged to an unrestricted gift account and cannot be charged to a departmental account or student organization account.
Alcohol in unlicensed Miami University facilities requires a temporary permit from the Ohio Department of Commerce. Please contact Conference and Event Services with a minimum of 30 days advance notice to secure the permit. Events utilizing a temporary license may not serve unlimited drinks for a flat fee or one-time admission charge. A ticketing system must be utilized to comply with ORC 4301: 1-1-50.
Please see the licensed facility list for reference https://www.miamioh.edu/fbs/offices/alcohol/index.html
In the presence of students, faculty, and staff are expected to model responsible adult behavior by either abstaining from the use of alcohol or consuming alcohol in moderation. At no time should a member of the faculty or staff be intoxicated in the presence of students or at a University event. In addition:
University faculty and staff may not purchase alcohol for undergraduate students – even if the student is of legal age to consume alcohol. This prohibition applies both on and off-campus, including restaurants, bars, athletic events, alumni events, events with cash bars, and study away/ abroad trips.
Although strongly discouraged, faculty and staff who elect to purchase or serve alcohol to graduate students do so at their own risk and bear full legal responsibility. Faculty are encouraged to educate themselves about the laws regarding civil liability and to be aware that those who serve alcoholic beverages to underage students may be charged criminally. Faculty who elect to serve graduate students who are of age in their homes are strongly encouraged to have a TIPS trained bartender who can ensure that alcohol is only dispensed to participants who are 21 years of age or older and that only a modest amount of alcohol is served.
Faculty and staff should not accompany graduate or undergraduate students to restaurants, bars, clubs, fraternity houses, etc., where they are aware that underage drinking is taking place or where students are intoxicated.
Faculty and staff advisers to student organizations must be especially careful to encourage the student organization to adhere to University policy and civil law concerning the use of alcohol, and must never join them in breaking the law. Rather, they should encourage students to obey civil law and University policy concerning the use of alcohol and help them to understand how to use alcohol in a legal and responsible manner.
When a department, institute, center, or other University office invites students to a University gathering/event held on campus, the following guidelines apply:
Events Held in Licensed University Facilities
Alcohol may only be provided through the facility and must be dispensed by TIPS trained bartenders.
Only those 21 and older may consume alcohol.
The event must also include nonalcoholic beverages as an alternative to alcohol and hors d’oeuves must be served.
If the event is scheduled to last longer than two (2) hours, a meal must be provided, and the bar closed at least one-half hour before the event ends.
If a flat fee for attendance is charged (e.g., ticket is $35), the cost of the alcoholic drinks must be borne by individual consumers (e.g., cash bar) and may not be included in the fee.
Alcohol may only be charged to an unrestricted gift account and cannot be charged to a departmental account or student organization account.
University faculty and staff may not purchase alcohol for students.
Alcohol must be purchased from the University and may not be “carried in” by faculty or staff. Alcohol must be dispensed by TIPS trained bartenders provided by University Catering.
Only those 21 and older may consume alcohol.
No admission fee may be charged and no alcohol may be sold (e.g. no cash bars);
The hosting department must also provide nonalcoholic beverages as an alternative to alcohol and non-salty snacks must be served.
Events may not be scheduled to last longer than 90 minutes.
Alcohol may only be charged to an unrestricted gift account and cannot be charged to a departmental account or student organization account.
The approval of the Senior Vice President for Finance and Business Services is required. Please submit request via the Form for Request For Alcohol Events Held At Other Facilities.
This section does not apply to ICA-sponsored sporting events held in ICA venues on-campus.
When a department, institute, center, or other University office invites students to a University gathering/event to be held in an off-campus facility (e.g. restaurant, bars, clubs) the following Guidelines apply:
University faculty and staff may not purchase or provide alcohol for prospective, undergraduate, or graduate students – even if the student is of legal age to consume alcohol.
Only those 21 and older may consume alcohol.
Departmental funds (including program fees) may not be used to purchase alcohol. Alcohol may only be charged to an unrestricted gift account and cannot be charged to a departmental account or student organization account.
The promotion and advertising of events sponsored by alcohol companies must be in accordance with Miami University policies. The main focus of such events must not be on promoting and advertising the use of the product.
No alcoholic beverages may be given as prizes or awards.
While listing the name of the company is permissible, symbols of alcohol may not be displayed on posters, signs, banners, or other advertisements for events. No advertisements featuring foaming mugs, cans, glasses, or kegs will be allowed.
Promotion of events sponsored by alcohol companies must not encourage alcohol abuse or emphasize frequency or quantity of use.
Advertising, both for promotion of events and for products, either on campus or in institutional media, should not portray drinking as a solution to personal or academic problems or as a necessary ingredient to social, sexual, or academic success. In addition, it should avoid demeaning or discriminatory portrayals of individuals or groups.
Advertising or promotion of campus events should not associate the consumption of alcoholic beverages with the performance of tasks requiring skilled reactions, such as the operation of motor vehicles or machinery.
The approval of the Senior Vice President for Finance and Business Services for events involving more than 5 students is required. Please submit request via the Form for Request for Alcohol Events Held at Off-Campus Facilities.
Please submit a request via the Form for Request For Alcohol Events Held At Other Facilities.
** If the required Request for Alcohol Service Form has not been submitted and pre-approved by the Senior Vice President for Finance and Business Services prior to the event date, alcohol service is prohibited **
